Terms & Conditions

Sherlog Community Terms of Use

Welcome to the Sherlog – a place for the communities to find answers to common questions, exchange tips-knowledge-lessons learned and support each other.

These Sherlog Community Terms of Use ("CTOU") apply to your use of Sherlog. We hope that these terms will help Sherlog remain a place for an open dialogue and where everyone feels respected. These CTOU are so important that we cannot allow you to access and use the community unless you agree to them. Thus, by using the community, you are agreeing to these terms.

In this direction, every community user has agreed to these CTOU and will be held responsible of any of its violations. In case of any violation, we will enforce and ensure compliance with these terms by using methods we consider to be appropriate.

We reserve the right to modify these CTOU at any time without giving you prior notice. You will always be able to find its latest version on this page. Thus following any such modification, we will consider that you still agree the updated CTOU and your activity in the community are still bound by them. You therefore agree to review these terms on a regular basis and always remain in compliance.

Definitions

• CTOU: means Community Terms of Use.
• Community Content: means all content, including language, data, information, images and videos that are shared by anyone on Sherlog.
• Community Guidelines: the recommended use of Sherlog, which we posted here: https://sherlog.msf.org/articles/20/community-guidelines.html.
• "Sherlog team", "we", "us", "our": means the team working behind Sherlog (Steering Committee, community manager, moderators).
• "You", "your": means anyone using Sherlog.
• Third-Party Application: means application provided by another provider which we may be using in connection with this community.
• "Suspension": means that your account is temporarily not active in the community. Once you’re allowed to log back in the community, you can pick things up right where you left off.
• "Deactivation": means removing you totally from the community.

User Access

All content of Sherlog requires logging in to be accessed (apart from the homepage). Logging in also allows for interaction on the platform such as posting a question, commenting, voting etc...

Registration

To create an account, users need to go through a registration request, which will be sent to an administrator for validation (or rejection). During this registration process the person will be asked a series of questions to assess her/his legitimacy to use the platform. Essentially, we are assessing whether you have been an MSF employee at some point in your life.

All information you provide during the registration process must be accurate.

Based on the information provided, it will be at the discretion of the administrator to decide whether the person is legitimate to join. If your registration request has been accepted, you will receive your invitation email with your credentials within 72H of your request submission.

Languages: English, French, Spanish & Arabic

The official languages on Sherlog are English, French, Spanish and Arabic. This means that if you are sharing content or responding to messages in another language, our moderators might ask you to refer to one of the official languages (English, French, Spanish & Arabic).

To allow you to further translate content that is not available in your preferred language, we have installed a translation feature, which will allow you to automatically translate all of the text content on the page you are viewing. Additionally, since it is generated by a machine, we cannot guarantee a perfect translation.

Undesired Behavior, Misconduct & Sensitive Content

A. Community Guidelines

We ask you to review and follow the Community Guidelines in which we describe the recommended behavior. These guidelines are meant to be a living thing and are bound to be regularly updated based on user feedback and activity. These guidelines have been annexed above.

B. Unaccepted use

Sherlog is meant for discussing and sharing best practices, personal experiences on the field as a user, ask questions relating to activities on the field, look for support and get answers from other users.

The Community Team reserves the right to change or remove content or to restrict access to individual users, should it be regarded as necessary. It is not allowed to discuss any Moderation actions in public, should you disagree with an action taken then please contact a Moderator or the Community Manager via private message.

B.1 Undesired behavior

However, when using Sherlog, you should refrain from behaving the following way:

• asking repetitive basic questions that have already been answered or for which information already exists and can easily be found by searching.
• posting a question in multiple spaces. Instead, users should be choosing the best space to post and doing so only in one.
• using improper words or their variants are used - "urgent", "I want an answer asap".
• using hateful language (racism, sexism, discriminatory, defamatory).
• being deceptive, false, misleading or fraudulent.
• disclosing or soliciting the private information of any person.
• attempting to create another account though you have already been banned.

B.2 Sensitive MSF content

There are a few types of content that due to their sensitivity cannot be shared on the platform:

• information that concerns safety management in missions/projects (risk management in operations).
• information that concerns past and present security incidents.
• information that concerns individual HR management (staff health, disciplinary measures, recruitments).
• information that concerns clinical case management and/or patient data. For clinical case management, you should use the telemedicine platform.

B.3 Other types of content

Additionally, you may not (directly or indirectly) use Sherlog with content that:

• is sharing pornographic content.
• is uploading files that contain viruses or other similar software that may harm the operation of another person's computer.
• is spamming or advertising with irrelevant threads.

C. Moderation

We may decide to take action against your activity in the event of actual or suspected violation of the terms stated in this section (Undesired Behavior, Misconduct & Security Infringement). These actions have been can vary:

• we get in touch with you to ask you to correct the rule we consider you have broken.
• we directly edit or remove the infringing content or action.
• we immediately suspend your account.
• we immediately deactivate your account.

This means that by accepting these terms you are also granting us to edit or remove your content if we feel it is going against some of the terms listed in this section.

D. Self-Moderation

If you suspect a violation of the terms contained in this section, we provide the community with self-moderating tools. You will be able to flag content and specify the type of violation you are suspecting. The report will then be sent to our moderation team to be reviewed.

E. Suspension & Deactivation

We may decide to suspend or deactivate your account if:

• we feel like your actions are violating the terms of use.
• you have received three warnings (being a repeated offender).
• your account has not been used for 12 consecutive months.
• we determine it to be necessary in our sole discretion.

Cookies

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How we use cookies

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